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Privacy Policy

How we collect, use & protect your data

Last updated: 20 May 2026

At Snapture, your privacy matters to us. This policy explains what information we collect when you visit or shop with us, how we use it, and the choices you have. By using our website, you agree to the practices described below.

Information We Collect

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Personal Details

Name, email, phone number and shipping address you provide at checkout.

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Order Information

Products ordered, customisation photos, and order history.

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Payment Information

Processed securely by Razorpay/Shopify Payments. We do not store your card or UPI details.

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Browsing Data

IP address, device type, pages visited and cookies to improve your experience.

How We Use Your Information

✓ Process and deliver your orders

✓ Send order confirmations and shipping updates

✓ Provide customer support and resolve issues

✓ Personalise your shopping experience

✓ Send offers and promotional messages (only with consent)

✓ Improve our website performance and security

Who We Share Data With

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Shipping Partners

Courier services (Delhivery, BlueDart, India Post etc.) to deliver your order.

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Payment Gateways

Razorpay & Shopify Payments — PCI-DSS compliant processors.

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Legal Requirements

Only when required by law or to protect our rights.

We Will Never

✗ Sell your personal information to third parties

✗ Share your data for unrelated marketing

✗ Store your card or UPI credentials on our servers

✗ Ask for your password or OTP over call/email

Cookies & Tracking

We use cookies to remember your cart, keep you signed in and understand how our site is used. You can disable cookies in your browser settings — some features (like cart and checkout) may not work without them.

Your Rights

Access your data

Request a copy of the information we have about you

Correct or update

Fix any inaccurate or outdated details in your account

Delete your account

Request deletion of your personal data (subject to legal retention)

Opt out of marketing

Unsubscribe from promotional emails or WhatsApp anytime

Data Security

Your data is stored on secure servers protected by SSL encryption. While we follow industry best practices, no method of transmission over the internet is 100% secure — we encourage you to keep your account credentials private.

Children's Privacy

Our website is not intended for users under 18. We do not knowingly collect personal information from children. If you believe a minor has shared data with us, please contact us and we will remove it promptly.

Updates To This Policy

We may update this Privacy Policy from time to time. Material changes will be highlighted on this page with a revised "Last updated" date. Continued use of our site after changes means you accept the updated terms.

Email Us

support@snapture.co.in

Call Us

+91 94943 04677